Domiciliary Care SA became a state-wide service from 1 July 2007 under the Department for Families and Communities.

Prior to 2007, our organisation was known as Metropolitan Domiciliary Care (MDC), an incorporated health unit under the South Australian Health Commission Act (1976). Our existence as MDC commenced in 2002, following on from the amalgamation of four domiciliary care service units that had been previously operating in South Australia for over 25 years: the Southern Domiciliary Care and Rehabilitation Service, Eastern Domiciliary Care Service, Northern Domiciliary Care Service and Western Domiciliary Care & Rehabilitation Service.

From 2003 onward, we began introducing some major improvements to its services:

• the Metropolitan Access Team, as a central referral contact point for all new clients,

• eight locally responsive, multi-disciplinary Client Service Areas across Adelaide,

• a Consumer Participation Strategy to collect and respond to feedback on client services,

• an Aboriginal Strategy for Service Development,

• new service units for clients from Culturally and Linguistically Diverse backgrounds,

• the Financial and Corporate Services Unit, to administer corporate services, financial management and risk management for MDC, and

• the Organisational Development Unit, to provide a focal point for policy development, planning, consumer participation and organisational improvement.

View the Map of Client Service Areas

View the Consumer Participation Strategy

In the reporting year from 2005 to 2006, MDC provided services to 13,869 clients across its eight Client Service Areas. The AACAT unit completed 12,915 client assessments during the same period.

Now that Domiciliary Care SA is established as a major community care provider in South Australia, we are seeking to build on our previous acheivments as MDC, and to set goals for improved service delivery through greater efficiency, effectiveness and equity, in line with Commonwealth Government and State Government agendas.